FAQ

Your questions,
answered.

FOR PARTNERS

Partnering with
mindcomb.

Which organizations can partner with mindcomb?

Hospitality is where we are starting: hotels and resorts, spas, membership clubs and airlines. If your organization looks after people in another way, we would still like to hear from you.

What does a partnership look like?

There are three ways in: mindcomb as it is, mindcomb written for your brand, or mindcomb written for each of your properties. It can live inside your own app, as its own standalone app, or in an airline’s inflight system. We talk through the options with you before anything is agreed.

How is a partnership priced?

It depends on the partnership. We will talk it through with you directly.

Will we see what our guests write?

No. What a guest or member writes in mindcomb is private. It is never shared with your team, and mindcomb does not see it either. mindcomb is GDPR, HIPAA and PIPEDA compliant.

Is mindcomb therapy or medical care?

No. mindcomb is a daily mind training app created by a psychiatrist. It supports everyday mental wellbeing and is not a replacement for therapy or medical care.

How do we get started?

Send an enquiry. Someone from mindcomb will follow up to understand your guests or members and discuss what would fit.

FOR INDIVIDUALS

Your practice,
your membership.

What is included in a mindcomb membership?

Access to the full mindcomb library, built around Reset, Reflect and Realign, plus your journal and Mindlist.

How do I start my free trial?

Sign up on the mindcomb website, or download the app from the Apple App Store or Google Play Store. Your 14-day free trial begins the moment you sign up.

What happens when my trial ends?

On day 14, your payment is processed and your membership starts automatically, so your access is not interrupted.

What does a membership cost?

$19.99 USD per month, or $159.99 USD per year.

How do I cancel?

You can cancel at any time. How depends on where you signed up: on the mindcomb website, use the cancel option in your membership settings; on Apple or Google Play, use your device’s subscription settings. Your access continues until the end of your billing period.

Can I listen offline?

Yes. Open the audio you want, tap the three dots and select Download. Your downloads appear in your Mindlist.

How do I reset my password?

In the app, go to Profile > Settings > Change Password. If you have forgotten it, tap Forgot Password on the sign-in screen and we will email you a reset link.

Is this therapy?

No. mindcomb is designed to complement therapy, not replace it.

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